Chapter 4

What Would You Do?

1.      If my friend was going through a rough time with a relationship and asked me to purchase and install a stalker app on his/her phone, I would immediately say no.That would be violating other peopleís personal space and privacy.Not only could they get in a lot of trouble for that, I would get into trouble as well because I would be helping out on a cybercrime and that would not be a good situation to be in.I would tell them both to sit down and talk about the issue in person.

2.      I wouldnít advise a friend to use an online service to find someone out there to date.I donít think it would be too terrible if they did decide to do it, as long as they donít add too much personal information to the profile.If they do decide to do it, I would tell them not to add any contact information like their phone number, email address, or living address.Also, when they add photos, donít have anybody else in the photo or any photo of where you like to go from time to time.For instance, donít add a photo of you and a friend if that friend doesnít give you permission and donít have a photo of you standing in front of your house or a friendís house.All in all, I would not advise someone to do this because whatever information you put on that profile is now on the internet and can be accessed by billions of people.

Cases:

I donít think Facebook really cares too much about other peopleís privacy.It says they do, but I believe the users should be responsible for privacy issues related to Facebook.As Facebook is a powerful social networking tool for communication and reconnecting with friends and family, their privacy settings are very complex and non-user-friendly which can confuse their users and even the companyís top executives.It is difficult to clearly understand and be aware of the privacy feature or controls of Facebook, especially for their careless and uninformed users. Today, billions of people connected with Facebook made their account and post their personal day to day events, photos, videos, and information.But the careless or uninformed users of Facebook do not follow the privacy concern and they leave their email-address, phone number, etc. exposed to millions of people for an entire year which may cause a big privacy problem for them. No company can make sure 100% prevention of privacy concern issues and bugs or identity thefts.Itsí unable to keep consumers data safe all the time without opting privacy settings. In this case, all users must be aware about Facebook privacy, security tools, and controls. The careless or uninformed users frequently post photos, videos, and other personal information without protecting to see limited friends only.Also, without opting settings like, ďwho can see my profile,Ē and ďwho can contact me.ĒThe careless users or uninformed users are not aware of these privacy and security controls and do not care about these or do not think they are a big deal.

Since Facebook was launched, it has faced various issues with addressing the privacy concern of their users.They now have requirements to take additional measures to protect userís privacy.They want to:

        Improve their customer or user services.

        Send periodic emails and alerts to their users.

        Provide special feature of security and privacy concern.

        Collection of information from third parties.

        End user License Agreement and Terms of services.

In order for Facebook users to maintain adequate privacy, look for a feature called two-factor authentication or login approvals on Facebook.With login approvals, the admin of Facebook sends a short code on the userís phone to enter when they log in from a phone or computer for the first time. This is a simple and effective way to help ensure that particular user is the only person logging into his/her account.Another way is to create multiple unique passwords for the various services with opted by the Facebook user.Also, secure their mobile device by enabling a screen lock and keeping their software up to date.Always be cautious to avoid infecting the userís computer with malware, and be careful not to leave any email id, phone number, etc. because it will be exposed to billions on Facebook, even if you think your profile is set to private.

There are some serious privacy issues that cause users to stop using Facebook.They have faced lawsuits for rough planned or unsecured privacy policies and recently for controversial advertisement on products that used userís likeness in their ads.Facebook made promises to provide better and stronger privacy setting controls when it acquired Instagram, a social media app that allows users to upload photos for a longer storage time and sharing, but Facebook failed to keep its privacy promises.Also, lack of customer support, identity thefts, disabling of user accounts, deleting user statuses, enabling harassment, downtime and outages, and misleading campaigns are all serious privacy issues that would cause users to stop using Facebook.