Adrian Leal


ITS 370

Chapter 10


1.       Create a first draft of a WBS from the following scenario. Make assumptions as needed based on the section about project planning considerations and constraints in this chapter. In your WBS, describe the skill sets required for the tasks you planned.

Scenario Sequential Label and Supply is having a problem with employees surfing the Web to access material the company has deemed inappropriate for a professional environment. The technology exists to insert a filtering device in the company Internet connection that blocks certain Web locations and certain Web content. The vendor has provided the company with some initial information about the filter. The filter is a hardware appliance that costs $18,000 and requires a total of 150 effort-hours to install and configure. Technical support on the filter costs 18 percent of the purchase price and includes a training allowance for the year. A software component that runs on the administratorís desktop computer is needed for administering the filter, and it costs $550. A monthly subscription provides the list of sites to be blocked and costs $250 per month. The administrator must spend an estimated four hours per week for ongoing administrative functions.

Work to be accomplished (activities and deliverables) Individuals (or skill set) assigned to perform the taskStart and end dates for the task (when known). Amount of effort required for completion in hours or work days Estimated capital expenses for the task estimated noncapital expenses for the task Identification of dependencies between and among tasks Items you should consider:  Your plan requires two parts, one for deployment and another for ongoing operation after implementation. The vendor offers a contracting service for installation at $140 per hour. Their staff works 8 hours a day both during the week and on weekends. Your change control process requires a 17-day lead-time for change requests. When internal resources are used within the company, their hours are charged as non-capital expenses. A skilled labor bill at $100/hour and administrative staff is $40 per hour. The change request board does not charge.

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The manufacturer has a 14-day order time and a 7-day delivery time for this device. Your organizationís change control process requires a 17-business day lead-time for change requests. It usually takes the purchasing group 2 effort hours to place an order for any hardware, software.


2.       If you have access to commercial project management software, such as Microsoft Project, use it to complete a project plan based on the data shown in Table 10-2. Prepare a simple WBS report or Gantt chart that shows your work.


I do not have access to the program, but the project described in Table 10-2 would look similar to this one. The only changes that would need to be make is substituting Manual Project for New system, and instead of 2. Exercises it should be 2. Implementation.


3.       Write a job description for Kelvin Urich, the project manager described in the opening vignette of this chapter. Be sure to identify the key characteristics of the ideal candidate, as well as work experience and educational background. Also, justify why your job description is suitable for potential candidates of this position.

Position: Project Manager

Company: Sequential Label and Supply Company

Location: Kennesaw, GA Required

Education: 4-Year Degree in Computer Science/IT or Equivalent Work Experience


Under limited supervision, performs a variety of technical and/or educational duties in support of Manufacturing Information Security Computing product launches. Provides the highest level of technical expertise. Responsible for the development and execution of implementation methodology from product envisioning through stabilization. Responsible for training other team members on stabilized products. Participate in all stages/phases of the Development Process Model, including envisioning, planning, developing, and implementation and stabilizing. Trains and supports team members in the use of information security software products and/or various technical support and development processes. Troubleshoot information security software and interface issues, identify problems, develop constructive solution and recommend specific actions. Document support issues for transition to support team. Mentor support team on new products. Serve as a key internal and external contact/liaison for the Manufacture Computing Services and Support group. Position requires 3+ years systems integration experience. Working knowledge of UNIX and NT. Working knowledge of Information Security guidelines, Oracle and SQL Server preferred. Proven track record of Project Management and Implementation Service.


A job description like this one will ensure that only qualify candidates will apply for the position, making the hiring manager works easier.


4.       Search the Web for job descriptions of project managers. You can use any number of Web sites, including or, to find at least 10 IT-related job descriptions. What common elements do you find among the job descriptions? What is the most unusual characteristic among them?

After visiting several websites like LinkedIn and the ones mentioned in the question, some of the common characteristics for the description for IT-related jobs posted on this websites include: Good communication skills, experience in development, knowledgeable about project management tools and methodologies at various levels, excellent leadership skills programming knowledge, data modeling, data mining, data migration, PMP certification, color management and graphic arts experience is a PLUS. Also, the most unusual characteristic seen was one job requirement seeking experience with Lux software. In addition, a 4-year college degree in computer science or a related field is a must, and a master will be a plus.