Web Site Usability Questionnaire – Good URL reviewed: ___http://sweedensweets.com/_____________

 

 

The purpose of this questionnaire is to gather information regarding the usability our company Web site. 

 

Name (not required):                                                                    

 

E-mail address (not required):                                                                  

 

Your relationship to the company (circle your choice):  customer                  employee               supplier

 

How easy was it to use our Web site navigation to find the following information? (circle your choice)

 

Contact information         very easy               somewhat easy            moderately difficult          very difficult

Store hours/locations        very easy               somewhat easy            moderately difficult          very difficult

Product information         very easy               somewhat easy            moderately difficult          very difficult

FAQs                                very easy               somewhat easy            moderately difficult          very difficult

 

How would you rate our Web site? (circle one)

 

Browsing Experience

Strongly Agree

 

Agree

Neither

Agree nor Disagree

Disagree

Strongly

Disagree

The Web pages loaded in an acceptable time frame

5

4

3

2

1

The Web site was visually appealing

5

4

3

2

1

The navigation was clear and made it easy to find information

5

4

3

2

1

The graphics were used to convey pertinent information

5

4

3

2

1

I found what I was looking for on this Web site

5

4

3

2

1

My experience with this Web site was successful

5

4

3

2

1

 

Please use the area below to give us additional feedback. Our company goal is to provide an appealing and enjoyable Web browsing experience. We therefore are interested to hear your comments about our Web site.

 

____A very colorful and appealing website. All information was easily accessible from the home page. Some of the diction used in the information could have been better but all in all a customer friendly web page. _____________________________________________________________________________________

 

_________________________________________________________________________________________

 

 

 

_________________________________________________________________________________________