Junsang Lee

Professor Shin-Ping

ITS 108

CH.7 Social, Mobile, and Local Marketing



Case Study Question

1.      Find a site on the Web that offers classified ads for horses. Compare this site to exchangehunterjumper.com in terms of the services offered (the customer value proposition). What does The Exchange offer that other sites do not?


A.      I chose to contrast the exchangehunterjumper.com and a site that additionally promote available horses for racing to be purchased called ehorses.com. The website, ehorse.com looks substantially more expert and looks easy to understand than the exchangehumterjumper.com does. Nevertheless, once you begin to peruse for ponies on ehorses.com, it is a significantly more mind boggling to seek framework, which can be great if the purchaser knows precisely what the person needs. †In any case, at the exchangehunterjumper.com the decision is simpler when perusing for ponies as they as of now have some recorded on the sidebar and they have common steed particulars that potential purchasers can tap on to get what they need. Another incredible preferred standpoint with exchangehunterjumper.com is that they offer videoclips on the ponies altered by them and not the venders, which is a slick ad ministration that they offer. In any case, both ehorses.com and exchangehunterjumper.com offers an incorporated perspective on the dealerís internet-based life stages just as their email address and contact data. In conclusion, the appearing for steeds, and ponies that have been sold out previously. This is the place where they have their offer contrasted with their rivals.


2.      In what ways were social media effective in promoting The Exchange brand? Which media led to the highest increase in sales and inquiries? Why?


A.      The Exchange began testing and utilizing web-based life as an organization before it was as large as it is today. Aslin began with a Twitter, YouTube, Facebook and Instagram in the early periods of web based like and had a little favorable position when internet-based life truly appeals. Despite of the fact that The Exchange are genuinely fruitful on the majority of their internet-based life stages with 2,000 devotees on Twitter, purely productive on most of their internet-based life stages with 60,000 perspective on Youtube, 5,000 supporters on Instagram, and 16,000 companions/ prefers on Facebook. Amid the time this book was produced, Facebook was the most critical internet-based life stage for The Exchange, and they even used lots of cash on promoting their administration on Facebook. On, Facebook, The Exchange advances substance and lifts posts each month, and they have found that it has turned out to be progressively important to keep up and obtain web-based life association and fascination. The Exchange utilizes Google Analytics to follow precisely what number of individuals are on their site in genuine and how they arrived. Just as a short URL administration to make exceptional URLs related with Facebook.


3.      Make a list of all the ways The Exchange attempts to personalize its services to both buyers and sellers.


A.      The Exchange has an individual email reaction to purchaser request where a genuine individual reacts; for example, e-mails are not created consistently.

B.      For each steed that gets and sets up for their site, The Exchange help them build up an individual selling methodology for each pony that tweaks the entire selling background, making their stage to a lesser degree of a C2C business and even more a C2C+ counseling web-based business element.

C.      For other internet based and local business, The Exchange makes suggestions for potential purchasers who depends on what ponies they have taken a gander at genuinely, and through The Exchange Searches for proper steeds for potential purchasers of ponies.

D.     Purchasers can create pre-created frames on the off chance that they have a passion for a pony and they can earn a star forma by spending plan which depends on costs that accompanies the buy.

E.      The Exchange works with individual merchantsí coaches in the deals and activates arranging side to make powerful advertisements that incorporates video altered clasps of the steed and photographs and history of the steed.









Q.2††† Visit your Facebook profile page and examine the ads shown in the right margin. What is being advertised and how do you believe it is relevant to your interests or online behavior? Make a list of ads appearing in your News Feed. Are these ads appropriately targeted to you in terms of your demographics, interests, and past purchases? Surf the web, visiting at least two retail websites. In the next 24 hours, do you see advertising on Facebook related to your surfing behavior?

A. The advertisements on my Facebook pages have been quite relevant to my preferences. After I have been searching for laptops, there are always ads for laptops and after I have been searching earphones, there are always tons of different earphone advertisements.

         True-wireless earphone †

         Lenovo laptop 40% sales

         Smartphone iPhone, Galaxy, LG phones are on 72% special sales

These advertisements are correlated with my recent searches online and I saw there ads not only facebook but also Instagram too. These adverstisments are targeted to me based on the history of my searching or shopping list.


Q3. † Visit two websites of your choice and apply the social marketing process model to both. Critically compare and contrast the effectiveness of these sites in terms of the dimensions of the social marketing process. How well do these sites acquire fans, generate engagement, amplify responses, create a community, and strengthen their brands? What recommendations can you make for these sites to improve their effectiveness?

A.      I visited GanderMountain.com and Cabelas.com. I decided to choose these two companies because they are the direct competitors in the business. Both of these web sites are invested enough time for when their web sites were planned to make. Furthermore, these both companies invest big amount to promote their new products such as fishing gears, haunting gears and boats, and other vehicles. They are good at gathering customers and make them as their fan. Moreover, they are good at engage with their web sites. The layouts of these sites are similar. They use navigation bars near search bars and use actions shots of people who are hunting, hang out each other, having fun together, and fishing. To improve their effectiveness, they should consider each other strong opponent at the same time the closest co-work so that they can compete and cooperate together. †††