Chapter 12 Checkpoint


1.      False, useful information has meaning to the person that receives it

2.      True

3.      True

4.      False, drones’ cheap cost makes them ideal for cash strapped scientists

5.      True

6.      False, help desk specialists have less stringent education requirements

7.      True

8.      False, they app will require significant modifications

9.      True

10.   False, few professionals can pass a certification test without preparation

11.   True

12.   True


1.      H

2.      B

3.      C

4.      J

5.      D

6.      I

7.      E

8.      G

9.      A

10.   F

Problem Solving:

1.      Documenting Exp: If you want to have a better chance of getting hired, explaining what you have studied and done on your own, as well as your interest in learning more should be mentioned.  If you have prior experience, letting the potential employer know that you might not need as much training as everyone else, which would save him money.  That should better your chances. 

2.      You could look in the newspaper for job offerings, look online, make an account that will notify you when jobs of the nature you have specified open up, or by going to places that you know do said work, and asking for an application.

3.      Keywords for job search: Some keywords could be: Mentoring, teaching, technology, person to person, software, or explanation are just some possible keywords.

4.      Tough decision: The person with the most experience seems like the most worthy candidate, but the person who has certifications has put in more money and has official credentials.  I would, if able, look into their past to see if they grew up poor.  If that was the case, I would hire the person without credentials.  If they both grew up in similar circumstances, I would hire the one with prior credentials.

Internet Research:

               Corporate policies: Walmart’s twitter policy states that any user with an “official” icon can only talk about Walmart or customers of Walmart.  Their reasoning is to humanize their brand, although it makes their employees seem more like robots then people.  I feel like allowing your users to have personalities and spread the brand as a more positive aspect instead of inherently controlling would be more appealing to the masses.  Best Buy’s policy is more lenient, don’t share anything the public shouldn’t know, sharing the Best Buy logo, and to be reasonable/respectful people online.  Best Buy doesn’t want to associate their brand with employees online in order to distance themselves from possible controversies or terrible things their employees have done.  Both Walmart and Best Buy have similar policies, however, Best Buy seems much more lenient and less controlling with their policy.