Kate Rohde

ITS 370

Chapter 10 Homework

Exercises:

1.     Write a job description for Kelvin Urich, the project manager described in the opening vignette of this chapter. Be sure to identify key characteristics of the ideal candidate, as well as work experience and educational background. Also, justify why your job description is suitable for potential candidates of this position.

-        Naturally, the ideal candidate would have a bachelor’s degree related to this position and or have job experience of 5 or more years on similar projects. In this situation they also wouldn’t just want any project manager but one with a security background, so a manager certified with an GIAC. This would mean the manager should be able to manage these types of areas: “earned value technique (EVT), leadership and management strategy, project communication, project cost, human resources, integration, framework and approach, procurement, quality, risk, scope, stakeholder, and time” (Witman & Mattord, pg. 549-450). With all of these requirements for the GIAC certificate the candidate will have all the aspects needed to fulfill this project as it covers from cost to communication to quality work management and many more. Plus has the security background, which is highly needed for this position as the project is a security issue.

 

2.     Search the Web for job descriptions on project managers. You can use any number of Web sites, including www.monster.com or www.dice.com, to find at least 10 IT-related job descriptions. What common elements do you find among the job descriptions? What is the most unusual characteristic among them?

-        There were many common elements but the ones I seen every time were “plans, develops, manages, fosters teamwork, and “finish deadlines on time.” One requirement I found interesting was the requirement, “good presentation skills.” I was just surprised to see this in the top qualifications. I would have figured this would be more of a lower priority.

 

Case Exercises:

           Discussion Questions:

1.     What project management tasks should Kelvin perform before his next meeting?

-        Taking Charlie’s advice, Kelvin should “build support.” Kelvin missed the step before he develops the project plan. He needs to consult his coworkers and get which tasks are important, who would do each task, how long they would take, etc. . . 

2.     What change management tasks should Kelvin perform before his next meeting, and how do these tasks fit within the project management process?

-        Kelvin should perform the suggestions in the pervious question which would be still in the beginning stages, phase 1, “tailor the process & scope the effort, draft the SSAA.”

 

3.     Had you been in Kelvin’s place, what would you have done differently to prepare for this meeting?

-        Honestly, I may have made the same mistake Kelvin made and get right into the details thinking I was making it easier on everyone else. I know I would have consulted with Charlie though before the meeting. From there Charlie would have probably given me the same advice and collaborate with coworkers to develop a plan.

 

Ethical Decision Making:

As he prepared the slides for the meeting, he “adjusted” most projected losses upward to the top end of the range estimate given by the consultant who prepared the data. For the projected costs of his preferred controls, he chose to use the lowest end of the range provided by the consultant.

1.     Do you think Kelvin has had an ethical lapse by cherry-picking the data for this presentation?

-        It necessarily wouldn’t be considered crossing the line ethically but its right along its border. Skewing the data is always frowned upon. Not a wise decision on Kelvin’s part. It’s highly unlikely he will be able to produce those results.

 

2.     Suppose that instead of choosing data from the range provided by the consultant, Kelvin simply made up better numbers for his favorite initiatives. Is this an ethical lapse?

-        Completely making up numbers is definitely unethical. It’s one thing to skew data in your favor but completely making up numbers up is never okay.

 

Suppose Kelvin has a close friend who works for a firm that makes and sells software for a specific control objective on the list. When Kelvin prioritized the list of his preferences, he made sure that specific control was at the top of the list. Kelvin planned to provide his friend with internal design specifications and the assessment criteria to be used for vendor selection for initiative.

3.     Has Kelvin committed a ethical lapse?

-        This is an ethical lapse because Kelvin should have the company’s best interest as he is being paid for. By focusing on only one provider he is may be missing a better software provider for the company.