Louis Gouge

ITS 360

Chapter 1

What would you do?

1. I do not think it would be right to force an employee to contribute to an organization at the request of the company.I would make every effort to encourage my people to donate something if I was tasked to do it but I would not force my employee to do it.I would ask my people if there was another organization they would rather make a contribution to instead of the United Way.If most agreed to do that I would make a suggestion to my supervisor to open up the choices the employees have to give.

2. If the budget allowed the 3 percent raise I would definitely reward my employees with it.If the costs started to exceed the budgeted amount I would find other places to make cuts instead of taking it away from my department employees.I would not take any 3 percent raise at that time because if I was being considered for a promotion I would receive the pay raise then after my promotion.A good leader takes care of the employees and always looks out for their best interest.

Cases

IBM:

1. During that time period major companies were using all kinds of chemicals and for the most part a lot of these chemicals were just starting to be linked to illnesses like cancer.IBM had the vision to protect people and our mother earth and they figured out a way to promote that to the stakeholders and people buying IBM products.People started to learn more and more about the dangers of chemicals used in manufacturing.IBM wanted to make people realize they would be the company to trust and it would make people purchase more of their products.

2. IBM has made an example to show its employees by doing the environmental social responsibility to mother earth.45 years ago IBM was number 7 on the list of Fortune 500 companies and now it is number 19 but the number of companies has grown exponentially since then. It is showing the world they can make money and still protect everyone from the harmful effects to the environment.

3. IBM should expose the marketing potential of letting people know it is striving to be a leader and champion to the environment.If it promotes that a lot of people would be willing to pay a little more if they know they are helping the environment and protect the resources for the future.

Nokia:

1. If they moved based solely on costs then I donít think it was unethical.If there was more to it than just moving, say to avoid taxes or some other interests then yeah it was probably unethical.Companies move to other locations all the time and for the most part it has to do with costs such as, labor costs, taxes, and land use.Nokiaís action in Iran was definitely unethical.Why did they only sell that technology to Iran but refuse to sell it to China and Burma. They knew it was unethical too because they issued an apology for the role it played.

2. They have withdrawn patronage because they do not trust Nokia anymore.From projecting the movie supposedly made by a camera phone to the spying on peoples communications in Iran they have lost customers.Yes customers do react this way.As long as they remember what happened they will continue to boycott the product made by a company that lost their trust.

3. It is very difficult now more than ever because people donít remember the good things you do they only remember the bad thing you did.It is true for businesses and people too.When a person or business makes an error that problem sticks out and people remember that.Accountability starts at the top and executives need to lead by example.If one person tries something and gets away with it and another person observed it the second person will attempt to do it also.Yeah sometimes remaining silent is proof you did something wrong.People think they did their own commercial and that is why they donít trust their products anymore.