Web Site Usability Questionnaire – Good URL reviewed:

 ___ http://www.nba.com/ _______________

 

 

The purpose of this questionnaire is to gather information regarding the usability our company Web site. 

 

Name (not required):                           Lei Shi                                                

E-mail address (not required):             lshi1@uwsuper.edu               

 

Your relationship to the company (circle your choice):  customer                              employee                     supplier

 

How easy was it to use our Web site navigation to find the following information? (circle your choice)

 

Contact information               very easy   somewhat easy     moderately difficult     very difficult

Store hours/locations              very easy   somewhat easy     moderately difficult     very difficult

Product information               very easy   somewhat easy     moderately difficult     very difficult

FAQs                                      very easy   somewhat easy     moderately difficult     very difficult

 

How would you rate our Web site? (circle one)

 

Browsing Experience

Strongly Agree

 

Agree

Neither

Agree nor Disagree

Disagree

Strongly

Disagree

The Web pages loaded in an acceptable time frame

5

4

3

2

1

The Web site was visually appealing

5

4

3

2

1

The navigation was clear and made it easy to find information

5

4

3

2

1

The graphics were used to convey pertinent information

5

4

3

2

1

I found what I was looking for on this Web site

5

4

3

2

1

My experience with this Web site was successful

5

4

3

2

1

 

Please use the area below to give us additional feedback. Our company goal is to provide an appealing and enjoyable Web browsing experience. We therefore are interested to hear your comments about our Web site.

 

This website is very easy for me to find the information and new which I want to see, also photos on the website is very powerful for readers. The links from the front page can help you to find the news, game information, videos, and players’ information very easily. From this website you can also order the ticket, buy the anything about NBA and basketball. It’s very easy for everyone to find all the all of the company’s information, and they are welcome to readers to contact them.