MD9Mark McClain


True/False          Mark T for True and F for False. If False, rewrite the statement so that it is True.

__F__1. An operating system must reside inside a computer or mobile device; that is, it can run from a USB flash drive or other external drives.

__F__2. The kernel is memory resident, which means it remains in memory while the computer or mobile device is running.

__T__3. A user interface controls how you enter data and instructions and how information is displayed on the screen.

__F__4. Most users today work with a GUI.

__T__5. Most operating systems today are multitasking.

__T__6. The area of the hard drive used for virtual memory is called a swap file.

__T__7. Each device connected to a computer requires its own specific driver.

__T__8. Hackers often look for ways to break into a computer or device using flaws in the operating system.

__T__9. Many of the first operating systems were device dependent and proprietary.

__T__10. An upward compatible application means it can recognize and work with applications written for an earlier version of the operating system.

__F__11. Linux is not proprietary software.

__T__12. Operating systems that function as both desktop and server operating systems sometimes are called multipurpose operating systems.


Match the terms with their definitions.

__H__1. bloatware

__I__2. buffer

__J__3. command language

__F__4. device-independent

__B__5. driver

__E__6. firmware

__G__7. open source software

__D__8. proprietary software

__C__9. Raspbian

__A__10. Thrashing


  1. operating system problem that occurs when it spends much of its time paging, instead of executing application software
  2. small program that tells the operating system how to communicate with a specific device
  3. A version of Linux built for Raspberry Pi
  4. software that is privately owned and limited to a specific vendor or computer or device model
  5. ROM chips or flash memory chips that store permanent instructions
  6. operating system that runs on computers and mobile devices provided by a variety of manufacturers
  7. software whose code is provided for use, modification, and redistribution
  8. additional programs and apps included with operating systems, usually for profit
  9. segment of memory or storage in which items are placed while waiting to be transferred from an input device or to an output device
  10. set of commands used to control actions performed in a command-line interface


Problem Solving.


  1. Difficulty Signing In to Operating System You are attempting to sign in to your operating system, but you receive an error message stating that you have entered an invalid password. What are your next steps?

First step is to see if your caps look is on. Then check your password and try again. If you still have the message, if you are on a domain then contact the systems administrator. If you are not create a password reset disk.

  1. Missing Customization Settings When you sign in to your operating system, your customized desktop background does not appear. Instead, the operating system displays the default desktop background. What might have happened?

During a nightly update the customized background became in compatible.

  1. Incompatible Program You have upgraded to the latest version of an operating system on your computer. After the upgrade, you realize that programs that used to run without issue now do not run. What are your next steps?

Check to see if the software has an update that is compatible. If not and the application is critical revert to the previous version of the operating system.

  1. Insufficient Access You are attempting to install a program on your computer and a dialog box appears informing you that you have insufficient privileges to install the program. What might be wrong?

You do not have administrative access. Use admin credentials if you do not have them contact a systems admin.

  1. Software Update Issues You have heard that new software updates are available for your operating system, but when the operating system checks for updates, it shows that no updates are available. Why might this be the case?

It did an automatic update or you need to manually install the updates by going to the Microsoft updates.