Exercises:

4.     Use the web to find a reported natural disaster that occurred at least six months ago. From the news accounts, determine whether local or national officials had prepared disaster plans and if the plans were used. See if you can determine how the plans helped officials improve disaster response. How do the plans help the recovery? On November 30th of 2018, Anchorage Alaska experienced an earthquake that met a 7.0 on the Richter scale. This is a major earthquake and the after waves continued for months after the initial quake. The state of Alaska has a recovery plan in place for major earthquakes such as this and it helps speed up the rebuild rate when these happen. All though there are still some people who are rebuilding form this earthquake, the process was sped up drastically being FEMA got involved right after the initial wave.

5.     Classify each of the following occurrences as an incident or disaster. If an occurrence is a disaster, determine whether business continuity plans would be called into play.

a.     A hacker breaks into the company network and deletes files from a server. This would be classified as an incident and should be easily rectified. One should just take the server backups from the night prior and reupload the files. In this situation, I would say that law enforcement does not need to be notified.

b.     A fire breaks out in the storeroom and sets off sprinklers on that floor. Some computers are damaged, but the fire is contained. This would be a disaster. In order to get operations back underway, the company would need to replace the computers out of pocket initially, but the insurance company should foot this bill afterwards. Once again, law enforcement would not need to be brought into this situation.

c.      A tornado hits a local power station, and the company could be without power for three to five days. This would be classified as a disaster. Hopefully the company has a plan for something like this and they have generators or some uninterruptable power supplies for a short period. If not, they will need to get these items on hand and installed asap. This would not be something that law enforcement would need to get involved in.

d.     Employees go on strike, and the company could be without critical workers for weeks. This would be classified as an incident and is somewhat of a tough situation. I understand planning for certain people to be gone at certain times, but a strike is something that would be tough to deal with. Hopefully they have some temp workers that could fill in for the other employees or other people that can back fill the open positions. Law enforcement would not need to be contacted in this situation.

e.     A disgruntled employee takes a critical server home, sneaking it out after hours. This would be classified as an incident. Ideally the company would either have a backup server on hand or have the files saved elsewhere. Once law enforcement was able to retain the server, the company would need to get in installed again asap.

Case Exercises:

1.     What would be the first note you wrote down if you were Charlie? The first note that I would write down would be to test the off site backup system and ensure that it is running a backup once every 24 hours. This I believe is critical these days.

2.     What else should be on Charlie’s list? Other items that should be on his list would be to get the phone numbers saved elsewhere, to get a better insurance plan for occurrences such as this, ensure that all digital files are available elsewhere and to have a nestegg of cash to put towards a new office space if something like this were to happen.

3.     Suppose Charlie encountered resistance to his plans to improve continuity planning, what appeals could he use to sway opinions toward improved business continuity planning? I would suggest that he remind and maybe find examples of things like this happening to other companies and showcase the ones who were put out of business or struggled after this happened. I would also suggest that he really drive home the idea that things like this happen without any warning and can happen at any time.

Ethical Decision Making:

Does SLS have any ethical responsibility to modify its policies to better meet the needs of its stakeholders in the new country? I believe that ethically they should meet these requirements and go beyond. It’s not only fair to the employees there, but it will also help in employee retainment.

If so, if the policies better the workers lives there, should they apply them to the employees in the original country? Yes, if it is going to be better for all of the employees regardless of the country, I feel the policies should be company wide and not just in certain regions. Once again, this is being fair to their employees and will help in retainment.