Web Site Usability Questionnaire – Bad URL reviewed:

gatesnfences.com

 

The purpose of this questionnaire is to gather information regarding the usability our company Web site. 

 

Name (not required):   Nathan Magnuson

 

E-mail address (not required):

 

Your relationship to the company (circle your choice):  customer                 employee               supplier

 

How easy was it to use our Web site navigation to find the following information? (circle your choice)

 

Contact information         very easy               somewhat easy            moderately difficult         very difficult

Store hours/locations        very easy               somewhat easy           moderately difficult          very difficult

Product information         very easy               somewhat easy            moderately difficult         very difficult

FAQs                                very easy               somewhat easy            moderately difficult          very difficult

 

How would you rate our Web site? (circle one)

 

Browsing Experience

Strongly Agree

 

Agree

Neither

Agree nor Disagree

Disagree

Strongly

Disagree

The Web pages loaded in an acceptable time frame

5

4

3

2

1

The Web site was visually appealing

5

4

3

2

1

The navigation was clear and made it easy to find information

5

4

3

2

1

The graphics were used to convey pertinent information

5

4

3

2

1

I found what I was looking for on this Web site

5

4

3

2

1

My experience with this Web site was successful

5

4

3

2

1

 

Please use the area below to give us additional feedback. Our company goal is to provide an appealing and enjoyable Web browsing experience. We therefore are interested to hear your comments about our Web site.

 

Website is very cluttered and messy. Hard to read, and find information. Some links are broken or don’t send me to what I thought I was going to be.