Web Site Usability Questionnaire – Bad URL reviewed:

www.lingscars.com________________

 

The purpose of this questionnaire is to gather information regarding the usability our company Web site. 

 

Name (not required):   Nick Pond      

 

E-mail address (not required):           

 

Your relationship to the company (circle your choice):  customer      employee         supplier

 

How easy was it to use our Web site navigation to find the following information? (circle your choice)

 

Contact information   very easy         somewhat easy            moderately difficult    very difficult

Store hours/locations  very easy         somewhat easy            moderately difficult    very difficult

Product information   very easy         somewhat easy            moderately difficult    very difficult

FAQs                          very easy         somewhat easy            moderately difficult    very difficult

 

How would you rate our Web site? (circle one)

 

Browsing Experience

Strongly Agree

 

Agree

Neither

Agree nor Disagree

Disagree

Strongly

Disagree

The Web pages loaded in an acceptable time frame

5

4

3

2

1

The Web site was visually appealing

5

4

3

2

1

The navigation was clear and made it easy to find information

5

4

3

2

1

The graphics were used to convey pertinent information

5

4

3

2

1

I found what I was looking for on this Web site

5

4

3

2

1

My experience with this Web site was successful

5

4

3

2

1

 

Please use the area below to give us additional feedback. Our company goal is to provide an appealing and enjoyable Web browsing experience. We therefore are interested to hear your comments about our Web site.

 

There was way too much going on, I couldn’t find what I was looking for, and the website visually hurt my eyes to look at.  There’s not too much else to say other than it was very difficult to navigate the website.