Pavel Mikhasenok

ITS 380

CH9 Projects: Question 5


The use of mobile phones in e-commerce are rapidly growing. Without the ability to purchase good and access services through the phone, businesses would lose a lot of revenue. Almost every retail or financial company has a mobile app associated with them to easier access services and content. With use of phone apps, purchasing online became much easier and convenient since there is no need to find a computer of go to the physical store. Especially, popular on-demand service firms like Uber, Airbnb or Grubhub would not exist without mobile applications. Financial industry and banks also adopted mobile applications for more convenience for their customers. Using mobile apps allows people to access their bank accounts, pay bills, transfer money right in your hands without having to go to the bank. People are also able to buy and sell stocks of different companies at any desired moment without having to call the broker and ask them to place an order.