Shuying Wu

ITS 230



True/ False

1.      F

2.      T

3.      F

4.      T

5.      T

6.      F

7.      T

8.      T

9.      T

10.  T

11.  T

12.  F



1.      c

2.      g

3.      a

4.      f

5.      h

6.      i

7.      j

8.      b

9.      e

10.  d


Problem Solving

1.      Antivirus program Not Updating

†To make a format and start over again from the beginning. Make a perfect backup before formatting the system to avoid losing of important data. It should allow to use non IE or IE based browser, have up to date of virus scanner run, have your firewall in run always, install the security updates properly and manually scan all the attached emails through a antivirus scanner.


2.      Operating System Does Not Load

My next steps will be: to check whether the initial power up gets completed, unplug all the external devices attached with the system, check whether there is any error messages, run the diagnostic assessment of the system, boot the system in safe mode and restore the operating system.



3.      Unwanted Software

Control panel - programs - uninstall a program - screen will be displayed by listing all the programs that are installed in the system. Then double click the programs for uninstalling the unnecessary programs from the system


4.      News Not Updating

Check the mobile data or internet connection, or restart the app or the device.

5.      Incompatible App

It refers that the tablet is getting lacking in the latest version android, in which the app has been developed or the restrictions has been set by the creator which doesnít support the tablet.


Internet Research

Social Media

†Online Gaming

Research: For the two online gaming networks I visited, there are hundreds of games showed up on the site. Mostly, people are discussing the topics of how to improve the skills in the games, what games are better to play, where to find the good stuffs in the games and so on. And the rewards are available, they are get points from the posting, and they can how translate in to the games that they are playing, in that case, they can buy something from the games. There are many article posted in the site about the games, both positive and negative, so this is pretty fair, because it is not only showing the good side of it, as well as the bad side. Also, in the website, it reminds people do not over focus on the games. In my case, I am not a big fan of online gaming, so I havenít participated in gaming online social networks.