Yunze Wang

ITS 370

4/9/2020

 

CH10

 

Exercises

  1. Create a first draft of a WBS from the following scenario. Make assumptions as needed based on the section about project planning considerations and constraints in this chapter. In your WBS, describe the skill sets required for the tasks you have planned. Sequential Label and Supply has a problem with employees surfing the Web to access material the company deems inappropriate for a professional environment. Therefore, SLS wants to insert a filtering device in the company Internet connection that blocks certain Web locations and content. According to the vendor, the filter is a hardware appliance that costs $18,000 and requires 150 hours to install and configure. Technical support for the filter costs 18 percent of the purchase price and includes a training allowance for the year. A software component that runs on the administratorís desktop computer is needed to administer the filter; this component costs $550. A monthly subscription provides the list of sites to be blocked and costs $250 per month. An estimated four hours per week are required for administrative functions.

Answer:

Draft Sample Implementation WBS:

Item

TASK

Resources

Start & End Dates

Effort Hours

Capital

Expense

Non-Capital

Expense

Dep.

1

Contact Network team to ensure hardware device will work withnetwork infrastructure

Network Engineers

S: 11/25 E:11/27

2

$0

$100

2

Purchase Web Filter

Network Engineer & Purchasing Group

S:11/28 E:12/19

1

$18,000

$0

1

3

Purchase Technical Support Contract

Purchasing Group

S:11/28 E:12/19

1

$3,240

$0

1

4

Purchase additional software components

Purchasing Group

S:11/28 E:12/19

1

$800

$0

1

5

Submit change request to implement hardware

Change control board

S:12/19 E:01/06

1

$0

$0

2

6

Send administrator to train on device

Training center and Administrator

S:01/06 E:01/10

40

$0

$0

3

7

Install hardware and software components.

Outside vendors

S:01/06 E:01/20

150

$0

$21,000

2,4

           

Ongoing Support

Item

TASK

Resources

Start & End Dates

Effort Hours

Capital

Expense

Non-Capital

Expense

Dep.

1

Ongoing administration of device

Administrator

Ongoing

4/WK

$0

$0

2

Monthly subscription

Administrator/Purchasing Group

Ongoing

250/Month

$0

 

2.       Write a job description for Kelvin Urich, the project manager described in the opening vignette of this chapter. Be sure to identify key characteristics of the ideal candidate, as well as work experience and educational background. Also, justify why your job description is suitable for potential candidates of this position.

 

Answer:

Information Security Manager or project manager

Job description:

ž   Documents the information security policies and procedures instituted by the Organizationís Information Security Committee

ž   Implements the organizationís information security policies and procedures

ž   Coordinates the activities of the Information Security Committee

ž   Provides direct information security training to all employees, contractors, alliances, and other third parties.

ž   Monitors compliance with the organizationís information security policies and procedures among employees, contractors, alliances, and other third parties and refers problems to appropriate department managers or administrators.

ž   Monitors internal control systems to ensure that appropriate information access levels and security clearances are maintained.

ž   Performs information security risk assessments and serves as the internal auditor for information security processes

ž   Prepares the organizationís disaster recovery and business continuity plans for information systems

ž   Serves as an internal information security consultant to the organization

ž   Monitors advancements in information security technologies.

ž   Serves as the information security liaison for users of clinical, administrative, and behavioral systems.

ž   Reviews all system-related information security plans throughout the organizationís network and acts as liaison to the Information Systems Department

Qualifications:

ž   Bachelorís degree with certifications

ž   Experience in project management and change management

ž   Knowledge of information security and access technologies

ž   Knowledge of database applications, spreadsheet design, and report writing software.

 

 

 

Case Exercises:

Discussion Questions

1.†† What project management tasks should Kelvin perform before his next meeting?

Answer:

Kelvin should assemble a conference of that includes each board of trustees of intrigue and make them mindful of the task design convey, instruct and include everybody that ought to be worry of the undertaking. All things considered; information security is the obligation of everyone in the association.

2.     What change management tasks should Kelvin perform before his next meeting, and how do these tasks fit within the project management process?

Answer:

Kelvin clearly was gotten up to speed in projects. His handouts amid the opening of his undertaking clarification demonstrate that he arranged without picking up assent of alternate partners in the project. Before his next meeting, Kelvin ought to streamline his project design and ensure that arranging doesn't take away from his capacity to sort out and facilitate with his task team.

 

His principle objectives ought to be to make a point by point project design and delegate parts of two other choice makers. By separating the work, Kelvin will have the capacity to concentrate on his activity of dealing with the project, while respective chiefs pick up a comprehension of the work should have been expert, the ranges of abilities relegated to play out the errand, begin and end dates for the assignment, measure of effort required for Completion, Estimated costs, and identification of conditions between and among errands.

3.††† Had you been in Kelvinís place, what would you have done differently to prepare for this meeting?

††††††† Answer:

††††††† Things to reconsider Change management tasks are surely something Kelvin needs to reconstruct before he goes into his next meeting.

 

These changes that I would make consist of reworking the work breakdown structure, and organizational interaction before and during the early stages of the project. During the meeting, he explains his plan thoroughly going over details such as,

- names assigned to tasks

- list of all deadlines

- list of weekly changes After presenting, he receives exceptional resistance to his management plan.

  

Ethical Decision Making

1.      Do you think Kelvin has had an ethical lapse by cherry-picking the data for his presentation?

Answer:

An ethical lapse can be considered as an error human mistake in taking judgement which will adversely affect by negative consequences on either outcome or in the entire process. It doesnít mean a complete lack of integrity, but the range of outcome may have severe negative impact.

result. Kelvin provides list of controls in order with loss for company if it is not completed in next ten years.

Kelvin gives Charlie estimated cost for developing, implementing and operating each control. Kelvin also identified most advantageous controls needed for organization.

Kelvin not had an ethical lapse in this particular case on cherry picking the data for his required presentation, as kelvin actually delivered a presentation on the area of lowest estimated cost for the entire developing, operating as well as the implementing controls for the benefit of organization. If Kelvin, simply choses the data provided any external consultancy he could have shown better number on his presentation instead of that he wanted to be more realize with his presentation. Kelvin did not commit an ethical lapse in this situation by providing internal design specifications and the assessment criteria to his friend as one of the kelvinís friend develops a software for kelvinís organization.

2. Suppose that instead of choosing data from the range provided by the consultant, Kelvin simply made up better numbers for his favorite initiatives. Is this an ethical lapse?

††††††††††††††††† Answer:

††††††††††††††††† This is not only ethical lapse but is against policy for any well-run company where any employee cannot fabricate any data to suit his/her selection. Itís downright illegal.†††† †††††

3. Has Kelvin committed an ethical lapse?

††††††††††††††††††††† Answer:

††††††††††††††††††††† Again, this is not only lapse in ethical sense but is illegal to share sensitive private information for personal gain. This can easily come under the purview of legal action against Kelvin, as we clearly see, he supplied internal data to his friend and promoted those selection within his company.

††††† †††††††††††††