Web Site Usability Questionnaire – Good URL reviewed: www.lynda.com

 

 

The purpose of this questionnaire is to gather information regarding the usability our company Web site. 

 

Name (not required):   Eli Ecklund

 

E-mail address (not required): eecklund@uwsuper.edu

 

Your relationship to the company (circle your choice):  customer            employee               supplier

 

How easy was it to use our Web site navigation to find the following information? (circle your choice)

 

Contact information         very easy               somewhat easy                 moderately difficult          very difficult

Store hours/locations       very easy               somewhat easy                 moderately difficult          very difficult

Product information        very easy              somewhat easy                  moderately difficult          very difficult

FAQs                                very easy               somewhat easy                 moderately difficult          very difficult

 

How would you rate our Web site? (circle one)

 

Browsing Experience

Strongly Agree

 

Agree

Neither

Agree nor Disagree

Disagree

Strongly

Disagree

The Web pages loaded in an acceptable time frame

5

4

3

2

1

The Web site was visually appealing

5

4

3

2

1

The navigation was clear and made it easy to find information

5

4

3

2

1

The graphics were used to convey pertinent information

5

4

3

2

1

I found what I was looking for on this Web site

5

4

3

2

1

My experience with this Web site was successful

5

4

3

2

1

 

Please use the area below to give us additional feedback. Our company goal is to provide an appealing and enjoyable Web browsing experience. We therefore are interested to hear your comments about our Web site.

 

 

·         Lynda.com is a very well-constructed site. It is visually appealing and everything functions as it should. It really makes you want to jump in and start learning more. I couldn’t be happier with this website.

 

 

 

 

 

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Web Site Usability Questionnaire – Bad URL reviewed: www.arngren.net

 

 

The purpose of this questionnaire is to gather information regarding the usability our company Web site. 

 

Name (not required):   Eli Ecklund

 

E-mail address (not required): eecklund@uwsuper.edu

 

Your relationship to the company (circle your choice):  customer            employee               supplier

 

How easy was it to use our Web site navigation to find the following information? (circle your choice)

 

Contact information         very easy               somewhat easy            moderately difficult          very difficult

Store hours/locations       very easy               somewhat easy            moderately difficult          very difficult

Product information        very easy               somewhat easy          moderately difficult          very difficult

FAQs                                very easy               somewhat easy            moderately difficult          very difficult

 

How would you rate our Web site? (circle one)

 

Browsing Experience

Strongly Agree

 

Agree

Neither

Agree nor Disagree

Disagree

Strongly

Disagree

The Web pages loaded in an acceptable time frame

5

4

3

2

1

The Web site was visually appealing

5

4

3

2

1

The navigation was clear and made it easy to find information

5

4

3

2

1

The graphics were used to convey pertinent information

5

4

3

2

1

I found what I was looking for on this Web site

5

4

3

2

1

My experience with this Web site was successful

5

4

3

2

1

 

Please use the area below to give us additional feedback. Our company goal is to provide an appealing and enjoyable Web browsing experience. We therefore are interested to hear your comments about our Web site.

 

·         This website contains a mess of different products and services that have no similarities between each other at all. Everything is thrown together and the navigation is dreadful. I looked around for quite a while and couldn’t even find contact information. Overall, this website is an absolute nightmare to work with.

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