Web Site Usability Questionnaire – Good URL reviewed: https://greatlakes.org/_

 

The purpose of this questionnaire is to gather information regarding the usability our company Web site. 

 

Name (not required):                                                                                                                                     

 

E-mail address (not required):                                                                                                                                              

 

Your relationship to the company (circle your choice):  customer    employee                 supplier

 

How easy was it to use our Web site navigation to find the following information? (circle your choice)

 

Contact information  very easy         somewhat easy            moderately difficult    very difficult

Store hours/locations very easy         somewhat easy            moderately difficult    very difficult

Product information  very easy         somewhat easy            moderately difficult    very difficult

FAQs                          very easy         somewhat easy            moderately difficult    very difficult

 

How would you rate our Web site? (circle one)

 

Browsing Experience

Strongly Agree

 

Agree

Neither

Agree nor Disagree

Disagree

Strongly

Disagree

The Web pages loaded in an acceptable time frame

5

4

3

2

1

The Web site was visually appealing

5

4

3

2

1

The navigation was clear and made it easy to find information

5

4

3

2

1

The graphics were used to convey pertinent information

5

4

3

2

1

I found what I was looking for on this Web site

5

4

3

2

1

My experience with this Web site was successful

5

4

3

2

1

 

Please use the area below to give us additional feedback. Our company goal is to provide an appealing and enjoyable Web browsing experience. We therefore are interested to hear your comments about our Web site.

 

This website loaded fast, was easy to use, navigate, and was visually appealing. There is a lot of useful information on this website.