Shaye Trenda

11/22/16

CH12 ITS 230 001

True/False

1.      False

2. True

3. True

4. False

5. True

6. False

7. True

8. False

9. True

10. False

11. True

12. True

 

Multiple Choice

1. B     

2. B

3. D

4. B

5. D

6. C

7. A

8. C

 

Matching

1.      G

2. C

3. J

4. A

5. B

6. I

7. D

8. H

9. E

10. F

 

Consider This

2. Some elements that are contained in an information system are sets of hardware, software, data, people, and procedures that work together to produce information. (554)

3. For information to be valuable it should be accurate, verifiable, timely, organized, accessible, useful, and cost effective. (554)

5. Advantages of ERP include complete integration of information systems across departments, better product management, and improved customer service. (555)